Goods will be delivered by the carrier GLS to the delivery address specified in the order. We only deliver to residential and business addresses within the EU. No deliveries to PO boxes.
Your goods will be delivered Monday to Friday. The time of delivery depends on the country in which the delivery takes place.
The goods must be signed for upon receipt. It does not necessarily need to be signed by you. People at the delivery address (e.g. a colleague, receptionist, etc.) may sign for the receipt with binding effect on you.
Our carrier will make at least two delivery attempts. The carrier will usually keep the goods for up to 7 days before returning them to us as undelivered.
Please note that the risk of loss of or damage to the goods passes to you after delivery. If the package appears to be damaged you should refuse to receive the goods. If you wish to complain about any lack of conformity, you are required to give notice to us.
The cost of delivery for orders less than 140 EURO is 15 EURO. Delivery is free if the order value exceeds 140 EURO.
If your order consists of multiple goods, we reserve the right to make separate deliveries. Separate deliveries may be necessary if certain goods are delayed or out of stock at the time of order. You will be informed if your order is subject to separate deliveries. You will not be charged with additional delivery costs for separate deliveries.